Privacy Policy
Last updated: December 2024
InterviewChips ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, and related services (collectively, the "Services"). By using InterviewChips, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following information when you use our Services:
- Name or display name
- Email address
- Profile photo (if provided by your login provider)
- Content you submit (questions, discussions, comments, references, testimonials)
- Support communications
We use third-party authentication providers, including Google and GitHub. We do not collect or store your passwords. Authentication is handled directly by these providers in accordance with their own privacy policies.
When you make payments:
- Payments may be made in USD or NGN
- Payment processing is handled by third-party payment processors
- We do not store your full payment card or bank details
- We may store: Transaction identifiers, Payment status, Currency used, Amount paid
We may automatically collect certain information, including:
- IP address
- Device and browser information
- Pages visited and interaction data
- Date and time of access
This information helps us improve performance, security, and user experience.
We use your information to:
- Provide and maintain the Services
- Authenticate users and secure accounts
- Display user-generated discussions and content
- Process payments and manage access to locked content
- Award points and manage reputation features
- Communicate updates, support responses, and important notices
- Prevent fraud, abuse, and unauthorized access
- Comply with legal and regulatory obligations
For users in the European Economic Area (EEA), we process personal data based on:
- Consent (e.g., account creation, optional communications)
- Contractual necessity (providing paid or free Services)
- Legal obligations
- Legitimate interests (security, fraud prevention, platform improvement)
We do not sell your personal data. We may share information only with:
- Authentication providers (Google, GitHub)
- Payment processors
- Hosting, analytics, and infrastructure providers
- Legal authorities when required by law
All third parties are required to handle data securely and in accordance with applicable laws.
Content you submit (e.g., discussions, comments, testimonials) may be visible to other users. You are responsible for ensuring that content you post does not include sensitive personal information. We reserve the right to moderate, remove, or anonymize content that violates our Terms or applicable laws.
We retain personal data only for as long as necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce our Terms
You may request deletion of your account and associated data, subject to legal and operational requirements.
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at support@interviewchips.com.
We may use cookies or similar technologies to:
- Maintain sessions
- Improve functionality
- Analyze usage trends
You may control cookies through your browser settings. Disabling cookies may affect certain features of the Services.
We implement reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no system is completely secure, and we cannot guarantee absolute security.
Your information may be processed or stored outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place.
InterviewChips is not intended for children under the age of 13. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. Changes become effective when posted on this page. Your continued use of the Services after updates constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or your data, contact us at: support@interviewchips.com
Questions?
If you have any concerns about our privacy practices, please don't hesitate to reach out.
support@interviewchips.com